Settings for a class that a student cannot find
Credit (Trey Ogle): One of our students reported they are unable to click on a certain class, in this case, the bottom one as depicted in their Overview report. Have mirrored the settings from one course that works to the one that doesn't in course settings and can't find the culprit. Any ideas where this setting resides? Thanks.
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Credit (Greg Bird): Is it possible that course is hidden, or has some other restrictions on it - eg that you are using enrolment start dates and this date has not been reached yet?
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Credit (Trey Ogle): The course dates are correct, that’s where thought the problem was as well, even compared to another course that is showing and they’re correct and enabled.
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Credit (Greg Bird):
There is a similar, but different concept called Enrollment Start date, which is tied to the individual's enrolment into the course. It is technically possible to have different students with different start dates enrolled in the same course (eg in the case of rolling enrolments)
1. Go to participants
2. Ensure that the student in question is enrolled, and that they have the correct role (eg student)
3. Click on the cog symbol next to the students name
4. Check the "enrolment starts" field. Ensure it is accurate and is not set for a future dateThe other things that can accfet things are enrolment methods, and PLDS rules, but these are more sophisticated. Worth crossing off the low hanging fruit first
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