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Snap new features for 4.1 MP5

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4 comments

  • Official comment
    Laura Martin

    Hello Shaun,

    Thank you for taking the time to share your feedback with us. Your input is greatly valued.

    We understand that the recent redesign of the cards may have caused some inconvenience for you and your institution, and for that, we apologize. Our aim with these changes is to continually enhance user experience and accessibility for all Snap users with each update.

    The significant alterations to the cards were initially rolled out in our February release, version 4.1MP4, as outlined in the Release notes. However, we acknowledge that we should have provided more detailed information about subsequent changes in the MP5 release notes.

    Your observation regarding the ability to move activities individually rather than in bulk has been duly noted, and I will share it with our development and design teams. Our goal is always to enhance Snap's usability and friendliness without compromising its functionality.

    Once again, thank you for your valuable feedback.

    Wishing you a wonderful day ahead,

  • Shaun Boyd

    Hello Rafael,

    It would have been great if all of these changes were communicated better in the Open LMS EDU 4.1 Maintenance Pack 5 update release notes.

    The changes that have been made to the UX/UI of the cards in SNAP is significant and was only afforded less than 20 seconds of note in the YouTube highlights clip.

    There was no mention of it AT ALL in the release notes for the MP5 update and I think that this is a massive oversight on the part of OpenLMS. This is not a minor change in the UX and should have been included in a major upgrade like the 4.3 one that is scheduled for July. Why was it packaged in a maintenance pack release is baffling.

    The ability to now move activities individually and not en masse as has been the UX with SNAP up until this MP5 update, is also a major step backwards for the SNAP theme. Again something not noted AT ALL in any of the release notes from this update.

    These are significant changes and should be made quite clear to users. Not hidden in 20 second clips on Youtube.

    Shaun

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  • Shaun Boyd

    Hello Laura

    Thanks for the reply.

    You mentioned the following:

    "The significant alterations to the cards were initially rolled out in our February release, version 4.1MP4, as outlined in the Release notes. However, we acknowledge that we should have provided more detailed information about subsequent changes in the MP5 release notes."

    The change in MP4 yes was noted, though I'd be hard pressed to agree it was classified as "significant alterations to the cards". This change would fall more appropriately under the small cosmetic make-over banner. It did not imped on the UX at all, unlike the MP5 one which would fall under the category of a "significant alterations to the cards". 

    It would have been rather more helpful if OpenLMS "provided more detailed information about subsequent changes in the MP5 release notes". I am also hoping that this will followed through in any of the future release notes. 

    I also think that if the OpenLMS "goal is always to enhance Snap's usability and friendliness without compromising its functionality", then unfortunately you have not passed at all with this update.

    Shaun

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  • Laura Martin

    Hello Shaun,

    Thank you again for your thoughtful feedback. We're genuinely glad to have your insights and apologize for any communication gaps.

    I'd like to assure you that we do not intend to lose any functionality with the changes. In fact, the team is already working on adding the "bulk move" capability back to Snap. We've also linked this article to the MP5 release notes for reference.

    We are committed to improving our communication processes and release notes in the future, ensuring that significant changes are clearly highlighted. 

    Thank you once more for your understanding, and please don't hesitate to reach out, now or in the future. You can always contact me at lauramartin.prieto@openlms.net.

    Best regards,
    Laura Martin

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