Conduit Error Messages


 

ErrorReport TextDescription
error:appGeneral application error: (variable)

This is a generalized error to denote an issue is not specific to a situation or file.

 

error:cannotopenfileThe file '(variable)' cannot be opened

Most likely a permissions error that did not allow Conduit to open the file. The file could also be improperly formatted.

 

error:conduitgroupsrenamesqlConduit Groups to Conduit Groups re-name SQL failed.

Database issue with the SQL this should be reported to your Open LMS support for diagnosis.

 

error:conduitsyncAn unexpected error occurred while synchronizing incoming (variable) data. Error message: (variable) Debug info: (variable)

Conduit is unsure what it failed on but it providing as much information as it can for the error. This should be reported to your Open LMS support for diagnosis.

 

error:coursearchiveCourse archiving failed for course with (variable) = (variable). Course deletion skipped. Reason: (variable)

There was an issue with the backup of the course; usually this will cause the regular backup to fail. Try to fix the course to remove the issue and delete the course again.

 

error:coursecreateCourse failed to be created with (variable) = (variable). Reason: (variable)

There was an error creating the course, usually this is a database error. This should be reported to your Open LMS support for diagnosis.

 

error:coursedeleteCourse failed to be deleted with (variable) = (variable)

The course with the course look up field mapping with the value following value failed to be deleted. This is usually a database error and should be reported to your Open LMS support.

 

error:coursefieldvaluenotfoundFailed to look up course where (variable) = (variable). Perhaps the field/value pair is not unique or the course doesn't exist

Conduit could not determine a unique entry for the course provided. Either it doesn't exist or there is more than one record for the look up identifier.

 

error:coursetemplateCourse templating failed for course with (variable) = (variable). Reason: (variable)

There was an error creating the course because it was being created from a backup file that caused errors. Please check the backup file and resubmit the course creation request.

 

error:courseupdateCourse failed to be updated with (variable) = (variable). Reason: (variable)

Conduit couldn't update the course; usually this is a database error. This should be reported to your Open LMS support for diagnosis.

 

error:cronThe following error occurred on the cron: (variable) Debug info: (variable) (variable)

The Conduit cron ran into an error stated in the text. This should be reported to your Open LMS support for diagnosis.

 

error:csvcolumnmissmatchThe file '(variable)' does not contain the same number of columns as it does the number of data columns

The number of header columns doesn't match the number of columns with data in them. The file is improperly formatted and will need to be fixed and resent

 

error:csvnoactionThe file '(variable)' contains no action column

The action column in the CSV file could not be found by Conduit. Either it is miss named, the file is formatted incorrectly or it doesn't exist.

 

error:csvnodataThe file '(variable)' does not contain any data to process (second line not found)

Conduit couldn't find a second line in the CSV file. Either there was no data in the file, or the file is improperly formatted.

 

error:csvnomappingsThe file '(variable)' does not contain any of the configured field mappings

The header of the CSV file doesn't have any of the fields that have been mapped for the file type in Conduit's Settings > Mappings tab.

 

error:datavalidationData failed to validate, errors: (variable) Debug info: (variable)

The data for the field did not pass the validation for the field. See Mappings section for the validation criteria for the field.

 

error:emailadminsnotfoundFailed to email because admin users with ids = (variable) could not be found. Please update your email_to config.

The administrator account set in the Setting > General tab doesn't exist anymore. Update the settings to fix the error.

 

error:emailsendFailed to send email to user (username = (variable) email = (variable))

There was an issue sending the email to the administrative user, probably with the email server. This should be reported to your Open LMS support.

 

error:emailunknownconfigFailed to email because email_transactions config is set to unknown value: (variable)

The transactions setting under the email form group in the Settings > General tab is not an accepted value any more. Please update the value to one that is in the drop down.

 

error:emptyfileThe file '(variable)' is empty

The file that was uploaded to be processed was empty of any data.

 

error:enrolmentscreateEnrollment failed to be created with course (variable) = (variable) and user (variable) = (variable). Reason: (variable)The enrollment record failed to be created for the user and course provided. Based on the reason this should be resolved by creating the user or course or you will need to contact your Open LMS support.
error:enrolmentsdeleteEnrollment failed to be deleted with course (variable) = (variable) and user (variable) = (variable). Reason: (variable)

The enrollment for the course and user failed to be deleted. Depending on the reason the user or course may not have existed or you may need to contact your Open LMS support.

 

error:enrolmentsgroupsmembersdeleteFailed to delete group memberships for unenrolled user with (variable) = (variable)

The group membership for a user in a course was not deleted. This is usually a database error and should be reported to your Open LMS support.

 

error:enrolmentsupdateEnrollment failed to be updated with course (variable) = (variable) and user (variable) = (variable). Reason: (variable)

The enrollment for the user and course failed to be updated. This is usually a database error and should be reported to your Open LMS support.

 

error:groups_memberscreateGroup membership failed to be created with course (variable) = (variable), group name = (variable) and user (variable) = (variable). Ensure user is enrolled into course.

The group membership failed to be created. This could be because the group or user doesn't exist. If both do exist and the Conduit information is correct then this should be reported to your Open LMS support.

 

error:groups_membersdeleteGroup membership failed to be deleted with course (variable) = (variable), group name = (variable) and user (variable) = (variable)

The group membership failed to be deleted for the course, group and user. This is usually a database error and should be reported to your Open LMS support.

 

error:groupsclearsqlConduit Groups re-name clear SQL failed.

Conduit tried to rename a group and if failed. This is a database error and should be reported to your Open LMS support.

 

error:groupscreateGroup failed to be created with course (variable) = (variable) and group name = (variable)

The group failed to be created in the course. The course could not exist, otherwise this is a database error and should be reported to your Open LMS support.

 

error:groupsdeleteGroup failed to be deleted with course (variable) = (variable) and group name = (variable)

Conduit failed to delete the group. This is usually a database error and your Open LMS support should be notified.

 

error:groupslogupdateConduit Groups transaction log update SQL failed.

Conduit failed to update the transaction log table for the groups. This is a database error and should be reported to your Open LMS support.

 

error:groupsmembersrenamesqlConduit Groups to Conduit Group Members re-name SQL failed.

Conduit tried to rename the group memberships and failed. This is usually a database error and should be reported to your Open LMS support.

 

error:groupsrenamesqlConduit Groups to Moodle Groups re-name SQL failed.

Conduit tried to rename the group and failed. This is usually a database error and should be reported to your Open LMS support.

 

error:groupsupdateGroup failed to be updated with course (variable) = (variable) and group name = (variable)The group failed to update for the course, either the course doesn't exist or this is a database error and should be reported to your Open LMS support.
error:invalidactionInvalid action found: (variable). Valid actions: (variable)

The action that was sent is not one that can be used with the service or any service. Check the action and review the acceptable actions in this manual.

 

error:moodlecoursenotfoundMoodle course could not be found, but should already exist for Conduit course with (variable) = (variable)

Conduit was able to locate the course in the database but was not able to locate it via the code; usually there is a case issue here. Please contact your Open LMS support.

 

error:moodlegroupnotfoundMoodle group not found, but should have been. Group ID = (variable) with course (variable) = (variable)

Conduit was able to locate the group in the database but was not able to locate it via the code; usually there is a case issue here. Please contact your Open LMS support.

 

error:moodleusernotfoundMoodle user could not be found, but should already exist for Conduit user with (variable) = (variable)

Conduit was able to locate the user in the database but was not able to locate it via the code; usually there is a case issue here. Please contact your Open LMS support.

 

error:mustbearrayThe passed resource must be an array

This is a coding issue and your Open LMS support  should be contacted with this error.

 

error:role_assigncreateRole assignment failed to be created with (variable) = (variable), (variable) = (variable), (variable) = (variable), (variable) = (variable). Reason: (variable)

The role assignment for the course and user failed because of the reason. This could be that the user, role or course didn't exist or that there was a database error the needs to be reported to your Open LMS support.

 

error:syncexception(variable)::(variable)() halted with error: (variable)

The synchronization process between Conduit and Moodle stopped. Please contact your Open LMS support.

 

error:unexpectedexceptiononactionAn unexpected error occurred while performing (variable) action: (variable). Error message: (variable) Debug info: (variable)An unexpected error occurred and you should contact your Open LMS support with the error and debug information.
error:usercreateUser failed to be created with (variable) = (variable)

The user with the look up field and id was not created. This is usually a database error and your Open LMS support should be contacted.

 

error:usercreatenousernameMissing username, user creation ignored! Debug info: (variable)

The user was not created because no username was provided.

 

error:userdeleteUser failed to be deleted with (variable) = (variable)

The user with the look up field and value failed to be deleted. This is usually a database error and your Open LMS support should be contacted.

 

error:userdeleteenrolmentsFailed to delete enrollments for deleted user with (variable) = (variable)

The user was deleted by there was an error that didn't allow the user's enrollments to be removed. This is usually a database error and your Open LMS support should be contacted.

 

error:userdeleterole_assignFailed to delete role assignments for deleted user with (variable) = (variable)

The user was deleted by there was an error that didn't allow the user's role assignments to be removed. This is usually a database error and your Open LMS support should be contacted.

 

error:userfieldvaluenotfoundFailed to look up user where (variable) = (variable). Perhaps the field/value pair is not unique or the user doesn't exist

Conduit could not find the user based on the look up field with the provided value. This usually means that there are two or more users in Moodle with the same value in the look up field. This can happen with email or idnumber which don't have to be unique in the Moodle database.

 

error:usergroupsmembersdeleteFailed to delete group memberships for deleted user with (variable) = (variable)

The user was deleted by there was an error that didn't allow the user's group memberships to be removed. This is usually a database error and your Open LMS support should be contacted.

 

error:userinsertcustomFailed to insert custom profile data (field shortname = (variable) and user (variable) = (variable))

Failed to insert custom profile information into the custom profile field for the user. The profile field could have been deleted but this is probably a database error and should be reported to your Open LMS support.

 

error:userpruneFailed to prune extra profile data in Conduit tables for user (variable) = (variable)

Conduit failed to correctly prune the Conduit user table. This is a database error and your Open LMS support should be contacted.

 

error:userreviveFailed to revived (variable) accounts

The user account failed to be unsuspended and therefore the user can still login to the site. This is usually a database error and your Open LMS support should be contacted.

 

error:usersuspendFailed to suspend user with (variable) = (variable)

Conduit failed to suspend the user account. The user will still be able to access their account. This is usually a database error and you should contact your Open LMS support.

 

error:userupdateUser update failed with (variable) = (variable)

Conduit failed to update the user based on the look up field and the value. This is usually a database error and your Open LMS support should be contacted.

 

error:userupdatecustomFailed to update custom profile data (field shortname = (variable) and user (variable) = (variable))Conduit failed to update the custom profile field for the user. This is usually a database error and your Open LMS support should be contacted.
error:userupdatepasswordUser with (variable) = (variable) has updated their password and the new password has not been saved to ConduitThe user password in Moodle has been updated and that password failed to be updated in Conduit. This should be reported to your Open LMS support.
error:xmlschemaerrorsThe passed XML Schema failed to validate with error:(variable)The XML passed to the web service or uploaded as a file did not properly validate. Please download the XML schema for the web service and validate your XML schema.

 

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